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Zoho CRM

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Included in Availo Pro. Once Pro is active, find this integration under Availo → Integrations.

Creates or updates the contact in Zoho CRM (deduplicated by email), with the booking details in the contact description.

Get your credentials (Self Client — one-time, ~3 minutes)

  1. Open api-console.zoho.com (use .eu / .in console if your account is on that DC) → Add Client → Self Client.
  2. Copy the Client ID and Client Secret.
  3. In the Self Client’s Generate Code tab, enter scope ZohoCRM.modules.contacts.ALL, choose a duration (10 min), and generate a grant code.

Setup

  1. Availo → Integrations → CRM → Zoho CRM.
  2. Pick your data center (the domain you sign in on: zoho.com, zoho.eu, zoho.in, …).
  3. Paste Client ID, Client Secret, and the grant code, then Save within 10 minutes of generating the code.
  4. On save, Availo exchanges the code for a refresh token and clears it — the card shows Connected from then on.
  5. Save & send test and check Zoho CRM → Contacts.

What is sent

Email, first/last name, and the booking details in the contact Description field.

Troubleshooting

  • “could not obtain an access token”: the grant code expired before saving, or the data center doesn’t match your account. Generate a fresh code and save again.