Documentation

Event types

← All documentation

An event type is a kind of meeting people can book with you — for example a Discovery Call, a 60-minute Consultation, or an Onboarding Session. You can create as many as you like, each with its own duration, location, questions, and rules.

Manage them under Availo → Event Types.

Creating an event type

Click Add Event Type, give it a title (this is what invitees see), and add a description that explains what the meeting is for. Then work through the settings boxes below. Click Publish when you’re done — only published event types can be booked.

Scheduling settings

These control how the available time slots are calculated.

SettingWhat it does
DurationHow long the meeting lasts, in minutes.
Start time incrementThe spacing between offered slots — every 15, 30, or 60 minutes. Independent of duration, so a 45-minute meeting can still start on the hour and half-hour.
Buffer before / afterFree time reserved around each booking so meetings don’t butt up against each other. A 15-minute “after” buffer means the next slot won’t be offered until 15 minutes after this meeting ends.
Minimum noticeHow far in advance someone must book. Set to 4 hours and nobody can grab a slot starting in the next 4 hours.
Booking windowHow far into the future people can book — e.g. 30 days.
Maximum bookings per dayA daily cap for this event type. Leave at 0 for unlimited.

All of these work together with your availability to produce the list of bookable times. Times are always calculated correctly across time zones and daylight-saving changes.

Location

Choose how and where the meeting happens:

  • Custom text — free-form, e.g. “We’ll send dial-in details.”
  • In person — a physical address.
  • Phone call — the invitee is told the host will call them.
  • Meeting link — a video link you provide.

Whatever you set appears in the confirmation email and the calendar invite.

Automatic video links. Generate a real Google Meet link for every booking automatically, free on every plan. Availo Pro adds the same for Zoom. The link becomes the location, so it flows into the email and calendar invite without any manual work. See Integrations.

Availability schedule

By default an event type uses the host’s default “Working hours” schedule. If you keep several named schedules (say, “Mornings only” for one kind of call), pick the one this event type should use. Manage schedules under Availability.

Invitee questions

Name and email are always collected. Add your own questions to gather what you need before the meeting — a phone number, a company name, “What would you like to discuss?”

  • Each question can be a single line or a multi-line text field.
  • Mark a question required to make it mandatory.

Answers are saved with the booking and shown on the booking detail screen, included in CSV exports, and available in your GDPR data exports.

After booking

Decide what the invitee sees and receives once they book.

On-screen, choose one:

  • Show a thank-you message — write your own confirmation message, or leave it blank for the default.
  • Redirect to a page — send the invitee to any URL immediately after booking (handy for a custom thank-you page, a tripwire offer, or an onboarding form).

Confirmation email: override the default subject and body for this event type. Both support merge tags like {invitee_name}, {start_invitee}, and {manage_link}. Leave them blank to use the default email.

Once published, the Booking link box shows this event type’s dedicated page URL, for example:

https://yoursite.com/schedule/yourname/discovery-call/

It also shows the ready-to-paste shortcode. See Embedding the booking form for all the ways to place it on your site.

Pro booking options

With Availo Pro active, event types gain a Pro booking options box for:

  • Require approval — bookings become requests you approve or decline.
  • Seats per slot — run group events (classes, webinars) with multiple attendees per time.
  • Zoom — auto-create a Zoom meeting per booking. (Google Meet is free on every plan — see Integrations.)
  • Additional hosts — round-robin or collective team scheduling.

These are covered in Team scheduling and Integrations.