Documentation

Routing forms (Pro)

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Requires Availo Pro.

A routing form asks your visitor one qualifying question and sends each answer to the right place — a specific event type booked right there on the page, or an external URL. It’s the difference between “here’s my calendar, figure out which meeting you need” and “tell me what you need, and I’ll show you the right calendar.”

Creating a routing form

  1. Go to Availo → Routing Forms.
  2. Give the form a name (for your reference) and a question — for example, “What can we help you with?”
  3. Add up to five choices. For each, enter the answer label the visitor sees, then choose where it leads:
  • Event type — the booking widget for that event type loads right on the page.
  • URL — the visitor is sent to any web address.
  1. Save. The form list shows a shortcode for each form.

Embedding a routing form

Copy the shortcode from the routing forms list and paste it into any page, post, or page-builder element:

[availop_route id="your-form-id"]

The visitor sees your question and the choices. Picking an “event type” choice smoothly swaps in that meeting’s booking calendar without a page reload; picking a “URL” choice navigates them away.

Example

Question: “What would you like to do?”

AnswerLeads to
Book a sales demoSales Demo event type
Get technical supportSupport Call event type
Read the docs firsthttps://yoursite.com/docs

One form, three destinations — visitors self-select and land exactly where they should.

Tips

  • Keep choices short and action-oriented (“Book a demo”, not “If you would like to see a demonstration of the product…”).
  • Route different answers to different round-robin or collective event types to send, say, enterprise leads to a senior rep and everyone else to the general pool.
  • Combine with a URL choice for questions that shouldn’t become a meeting at all (“Just browsing” → your resources page).